Shipping Policy

Shipping policy

EXCHANGE AND SHIPPING POLICY

 

1. In case of an exchange, a request has to be sent within 7 days from the date of delivery.

 

2. The product should be in saleable condition and should not have been worn, damaged, washed or altered.

 

3. The product's original tags to be intact and the product's original e-bill to be presented while sending an exchange request.

 

4. In lieu of the exchanged merchandise, one can buy any other merchandise of the same or higher value by paying the difference.

 

5. The rights to exchange a product bought on sale remain with the brand.

 

6. Store credit is valid for 6 months from the date of issue.

 

7. In case of a return order, the return shipping is to be done by the customer to the given address. (201 - TROUBLESHOOT APPARELS, PLOT NUMBER 102, BHATPORE GIDC, HAZIRA, LAST ROAD, BESIDE ELEVATE SCIENTIFIC, SURAT, GUJARAT - 394510)

 

8. The shipping period for products in normal days will be 5-7 nationally and 10-15 days for international orders and in case of extreme situations like strike or pandemic will be 8-10 days nationally and 13-15 days for international orders.